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    • Draganaasf
      Draganaasf Subscriber last edited by

      Please confirm if I've correctly canceled the subscription. I wouldn't want any charges on my card after the free trial expires.

      1 Reply Last reply Reply Quote 0
      • Alex4C
        Alex4C last edited by

        Hi,
        I think it is best that you contact customer service directly to make sure that everything is correct. https://moz.com/help/contact

        1 Reply Last reply Reply Quote 0
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