Skip to content
    Moz logo Menu open Menu close
    • Products
      • Moz Pro
      • Moz Pro Home
      • Moz Local
      • Moz Local Home
      • STAT
      • Moz API
      • Moz API Home
      • Compare SEO Products
      • Moz Data
    • Free SEO Tools
      • Domain Analysis
      • Keyword Explorer
      • Link Explorer
      • Competitive Research
      • MozBar
      • More Free SEO Tools
    • Learn SEO
      • Beginner's Guide to SEO
      • SEO Learning Center
      • Moz Academy
      • SEO Q&A
      • Webinars, Whitepapers, & Guides
    • Blog
    • Why Moz
      • Agency Solutions
      • Enterprise Solutions
      • Small Business Solutions
      • Case Studies
      • The Moz Story
      • New Releases
    • Log in
    • Log out
    • Products
      • Moz Pro

        Your all-in-one suite of SEO essentials.

      • Moz Local

        Raise your local SEO visibility with complete local SEO management.

      • STAT

        SERP tracking and analytics for enterprise SEO experts.

      • Moz API

        Power your SEO with our index of over 44 trillion links.

      • Compare SEO Products

        See which Moz SEO solution best meets your business needs.

      • Moz Data

        Power your SEO strategy & AI models with custom data solutions.

      Save big on Moz Pro!
      Limited time offer

      Save big on Moz Pro!

      See pricing
    • Free SEO Tools
      • Domain Analysis

        Get top competitive SEO metrics like DA, top pages and more.

      • Keyword Explorer

        Find traffic-driving keywords with our 1.25 billion+ keyword index.

      • Link Explorer

        Explore over 40 trillion links for powerful backlink data.

      • Competitive Research

        Uncover valuable insights on your organic search competitors.

      • MozBar

        See top SEO metrics for free as you browse the web.

      • More Free SEO Tools

        Explore all the free SEO tools Moz has to offer.

      Access the Moz API for less
      Save on Moz Data

      Access the Moz API for less

      Hurry - ends Dec 6th!
    • Learn SEO
      • Beginner's Guide to SEO

        The #1 most popular introduction to SEO, trusted by millions.

      • SEO Learning Center

        Broaden your knowledge with SEO resources for all skill levels.

      • On-Demand Webinars

        Learn modern SEO best practices from industry experts.

      • How-To Guides

        Step-by-step guides to search success from the authority on SEO.

      • Moz Academy

        Upskill and get certified with on-demand courses & certifications.

      • SEO Q&A

        Insights & discussions from an SEO community of 500,000+.

      Save 20% on all Moz Academy courses
      Limited time offer

      Save 20% on all Moz Academy courses

      Level up your SEO
    • Blog
    • Why Moz
      • Small Business Solutions

        Uncover insights to make smarter marketing decisions in less time.

      • Agency Solutions

        Earn & keep valuable clients with unparalleled data & insights.

      • Enterprise Solutions

        Gain a competitive edge in the ever-changing world of search.

      • The Moz Story

        Moz was the first & remains the most trusted SEO company.

      • Case Studies

        Explore how Moz drives ROI with a proven track record of success.

      • New Releases

        Get the scoop on the latest and greatest from Moz.

      Explore Moz updates & save up to 40%
      Big Savings!

      Explore Moz updates & save up to 40%

      See the latest
    • Log in
      • Moz Pro
      • Moz Local
      • Moz Local Dashboard
      • Moz API
      • Moz API Dashboard
      • Moz Academy
    • Avatar
      • Moz Home
      • Notifications
      • Account & Billing
      • Manage Users
      • Community Profile
      • My Q&A
      • My Videos
      • Log Out

    The Moz Q&A Forum

    • Forum
    • Questions
    • Users
    • Ask the Community

    Welcome to the Q&A Forum

    Browse the forum for helpful insights and fresh discussions about all things SEO.

    1. Home
    2. Moz Tools
    3. Moz Pro
    4. Recovery of campaigns

    Unsolved Recovery of campaigns

    Moz Pro
    recovery account
    2
    3
    1412
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as question
    Log in to reply
    This topic has been deleted. Only users with question management privileges can see it.
    • vandenbtim
      vandenbtim Subscriber last edited by

      Due to the holidays I forgot to update my credit card information after my credit card had expired. I just updated my payment details but now all my history and campaigns have disappeared. How can I recover these?

      samantha.chapman 1 Reply Last reply Reply Quote 0
      • vandenbtim
        vandenbtim Subscriber @samantha.chapman last edited by

        @samantha-chapman Thanks Samantha - I just sent the e-mail. Kind regards, Tim.

        1 Reply Last reply Reply Quote 0
        • samantha.chapman
          samantha.chapman Staff @vandenbtim last edited by

          @vandenbtim Sam from Moz's Help Team here! Could you please pop an email about this over to help@moz.com? We'll be happy to help!

          vandenbtim 1 Reply Last reply Reply Quote 0
          • 1 / 1
          • First post
            Last post

          Got a burning SEO question?

          Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.


          Start my free trial


          Browse Questions

          Explore more categories

          • Moz Tools

            Chat with the community about the Moz tools.

          • SEO Tactics

            Discuss the SEO process with fellow marketers

          • Community

            Discuss industry events, jobs, and news!

          • Digital Marketing

            Chat about tactics outside of SEO

          • Research & Trends

            Dive into research and trends in the search industry.

          • Support

            Connect on product support and feature requests.

          • See all categories

          Related Questions

          • getsmartgroup

            Should I use location in keywords in a campaign?

            We're setting up 25 campaigns for clients and many of the keywords in each are identical. Rather than creating a keyword with a specific location for each client (pool builder san francisco), would it be more effective to use only "pool builder" as the keyword and then set the location for the San Francisco area? I'm concerned that we are going to run out of our keyword allotment since many of our clients have multiple locations.

            Moz Pro | | getsmartgroup
            0
          • hildebrandlaw

            Is There a Tool to Link Moz Keyword Rankings With Google Adwords Campaigns?

            I wanted to know if there is a tool or other way to automatically link my Moz keyword rankings with my Google Adwords account for the purpose of allowing me to "pause" Adwords campaigns for keywords for which I rank well in the SERP's and to "activate" Adwords for keywords for which I do not rank well.  Since these rankings can change from week to week, it would be great to be able to turn on and off Adwords for specific keywords depending upon my rankings that week.

            Moz Pro | | hildebrandlaw
            0
          • kbaltzell

            Rankings confusion in pro campaign

            Hello Moz-world! I recently set up a new campaign, and the crawl is still in the process of wrapping up (been 4 days). When I look at my rankings it tells me "not in the top 50" then when I scroll over, it shows me that my client is ranking in position 3, in the instance of one keyword. Anyone know why there is a discrepancy between what the report shows, and what it shows when you mouse over the rankings? Thanks! Tyler

            Moz Pro | | kbaltzell
            0
          • gfiedel

            Viewing past campaign reports

            This is a basic SEOmoz question - Is there a way to view past campaign reports? I haven't manually "archived" any of my reports, because I didn't realize that may be important so it seems I might be out of luck on this. i would like to compare old reports to current ones and can't find a way to access the old reports.

            Moz Pro | | gfiedel
            0
          • Kibin

            Does it make sense to have multiple campaigns for one website?

            I'm new to SEO and SEOMoz.  While setting up my campaigns, I was a bit confused. Do I need to setup separate campaigns for different pages of my site? For example, I run a proofreading service: www.kibin.com I obviously want to track keyword on the main page (like proofreading service), however, I also want to track keywords (like 'essay editing') on www.kibin.com/essay-editing Should these be two separate campaigns or do I just put all the keywords into one campaign for kibin.com? Thanks!

            Moz Pro | | Kibin
            0
          • freestone

            SEOMoz Campaign

            Just how lagged are the rankings on SEOMoz Campaigns?  They seems to be weeks behind what  I actaully see.

            Moz Pro | | freestone
            0
          • ChatterBlock

            After running my first campaign, what should I tackle first?

            I'm in the 30 day trial period of SEOMoz Pro.  Ran my first campaign and there are many improvements to be had across the board.  Looking for some sort of guidance as to what I should focus on first.

            Moz Pro | | ChatterBlock
            0
          • fraserhannah

            Help with On-page Optimization in Campaign Manager

            Hi, I don’t know if I am incredibly stupid or am just missing something with the on-page optimization report page. I have 11 key phrases set up covering five or pages. When I grade each key phrase against the page I have optimized for it using the on-page keyword optimization (Term Target) they score A/B’s. The issue I have is the campaign manager on-page optimization report only appears to check all the key phrases against the home page, as it shows several F reports. How do I set it up so it grades each key phase against the correct site page. Thanks Fraser

            Moz Pro | | fraserhannah
            1
          Moz logo
          • Contact
          • Community
          • Free Trial
          • Terms & Privacy
          • Accessibility
          • Jobs
          • Help
          • What's New
          • News & Press
          • MozCon
          © 2021 - 2024 SEOMoz, Inc., a Ziff Davis company. All rights reserved. Moz is a registered trademark of SEOMoz, Inc.

          Looks like your connection to Moz was lost, please wait while we try to reconnect.